A large crowd of diverse people at a concert or event, some taking photos or videos with their phones, others raising their hands, outdoors at night with tents visible in the background.

accessibility policy

Margate Soul Weekender is committed to creating an event that is accessible, inclusive, and welcoming for everyone. Our festival takes place across indoor venues and outdoor areas in Margate Old Town, the Harbour, and Newgate Lower Promenade, each with its own access features.

We aim to provide clear information, reduce barriers where possible, and support guests with mobility, sensory, or additional needs.

Disabled Access Scheme

Access Card holders and guests with access requirements can apply for our Disabled Access Scheme.
To apply:

  1. Purchase your ticket

  2. Complete the access questions at checkout

  3. Submit the Access Application Form

  4. Receive confirmation and ticket release

Movement & Distances

Most areas are step-free or gentle inclines.
Distances vary between venues (0.9–1.2 miles).
A Shuttle Service runs between key locations for guests who need support.

Standing & Queuing

Alternative queuing arrangements are available. Speak to our team or contact us in advance for support.

Assistance Dogs

Registered assistance dogs are welcome at all festival sites.

Medical Needs

Guests may bring prescription medication, medical equipment, and food or drink required for medical purposes.

Lighting & Audio

Some venues may use loud music, lighting effects, or strobe lighting. Warnings will be displayed where possible.

Contact Us

For access questions or support, contact:
01843 838539

Or use our contact form here

We welcome feedback and review accessibility each year to keep improving.

If you'd like, I can also create:

✔ an ultra-short version (2–3 paragraphs)
✔ a friendly intro for the top of the page
✔ an FAQ-style Accessibility page with icons
✔ a venue-by-venue breakdown of access features

Just tell me what you prefer!